Girl shares video about altercation with supply man, Zomato replies

Girl shares video about altercation with supply man, Zomato replies


Zomato shared an apology over the incident and promised obligatory motion.

By Trisha Sengupta

PUBLISHED ON MAR 10, 2021 07:18 PM IST

Hitesha Chandranee, a make-up artist and influencer hailing from Karnataka, shared a video on-line claiming {that a} Zomato supply govt hit her and ran away after that they had an argument over the supply time of the meals she had ordered by way of the app. Taking to Instagram, Chandranee shared the video detailing her ordeal. She additionally shared a shorter model of the identical clip on Twitter. Zomato has since shared an apology over the incident and promised obligatory motion.

Within the video, Chandranee says that she was on a name with Zomato’s buyer help, asking them to refund or waive off the costs of the meals because the supply was late. When the supply govt reached her place, she requested him to attend. She added that the supply govt bought offended, abused her and hit her on the face earlier than operating away. The assault, she added, left her with a damaged nostril.

Check out the detailed video through which she explains the incident:

Following her video, Zomato tweeted an apology and in addition added that they are going to cooperate within the police investigation of the incident.

“Hey Hitesha, thanks for chatting with us, we will guarantee you this isn’t the expertise our supply universe stands for. Our native consultant shall be in contact with you shortly that will help you with the police investigation. Together with help on the medical care required. We won’t emphasise how sorry we’re, relaxation assured we’ll take obligatory actions to stop such incidents from taking place sooner or later,” they wrote.

Bengaluru metropolis police additionally replied on Chandranee’s tweet asking her to supply the main points of the realm the place the incident happened.

Chandranee’s video has acquired a number of reactions on social media. Via their feedback, individuals have condemned the incident.

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